Refund Policy
Last updated: 2026-10-18
Try before you pay
Every account gets 3 full checks free of charge once its email address is confirmed, so you can see what Atomara does with your own documents before choosing a paid plan.
Subscriptions and cancellation
Paid plans are monthly subscriptions that renew automatically at the start of each billing period. You can cancel at any time from Plan & billing in your account. After you cancel, the plan stays active until the end of the period you have already paid for, and you are not charged again.
Each paid month includes a set number of checks. Checks you do not use in a month expire at the end of that month; the free checks and any checks our team grants you do not expire.
Refunds
You can ask for a full refund of any payment — a first payment, a monthly renewal or an upgrade — within 14 days of that payment. You do not need to give a reason.
Billing errors — a duplicate charge, a charge after you cancelled, or a charge for a period in which the service did not work — are always refunded in full, even after 14 days.
When a payment is refunded, the checks it added are removed from your account. Nothing in this policy limits any rights you have under the consumer law of your country.
How to ask for a refund
Who processes payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
This means Paddle.com sells our subscriptions to you, bills you, and handles invoices, tax and refunds; its name appears on your card statement.